IP PIONTKOVSKAYA IRINA IVANOVNA, hereinafter referred to as the "Seller", hereby expresses its intention to conclude a contract for the purchase and sale of Goods with Buyers on the terms of this Public Offer Agreement (hereinafter referred to as the "Contract") posted on the website LANMEDEMAISON.COM . By ordering goods through the Website, the Buyer agrees to the terms of this Agreement set out below.
1. TERMS AND DEFINITIONS
A public offer is an official offer of a Seller to an indefinite circle of persons to conclude a contract for the retail sale of Goods. The Buyer's consent to the terms of the Public Offer is an essential condition for concluding the contract.
The seller, IP PIONTKOVSKAYA IRINA IVANOVNA (OGRNIP 321774600212111) is a legal entity established in accordance with the legislation of the Russian Federation and selling Goods remotely, including using the Internet information and telecommunications network through an online store located at www.lanmedemaison.com .
User — an individual who uses the services of the Site, individual functions of the Site.
The buyer is a citizen who intends to purchase Goods exclusively for personal, family, household and other needs not related to the implementation of entrepreneurial activity.
Sale of Goods by remote means — sale of Goods under a retail sale agreement concluded on the basis of familiarization of the Buyer with the description of the Goods offered by the Seller contained in the Online store. In accordance with Article 493 of the Civil Code of the Russian Federation, a retail sale contract is considered concluded from the moment the Seller issues the Buyer a cash or commodity receipt or other document confirming the payment of the Order.
Online store is a resource located on the Internet at www.lanmedemaison.com and owned by the Seller. The online store presents Products offered by the Seller for purchase on the terms of a Public offer, as well as information necessary when making a purchase, including: price, methods and conditions of payment and delivery, addresses for pickup of the Order.
The website of an online store is a collection of logically interconnected web pages belonging to an Online store and administered by it, containing data on Goods and conditions of their purchase, located at www.lanmedemaison.com .
Personal Account is a User's personal space, a personalized Website interface with a set of user tools for using personalized Website services.
Order — an electronic or oral request / request of the Buyer for the purchase of Goods from the assortment of the Online store on the terms of this Public Offer
Product — products, information about which is posted on the Website.
Services — a set of measures of the Online store in relation to the Buyer, carried out in order to fulfill the terms of the contract of retail sale of Goods, including, but not exhaustive, services such as delivery of the Order to the Buyer, informing the Buyer about the process of execution of the contract, etc.
A promo code is a special offer that you can use only on the Website when making purchases.
2. GENERAL PROVISIONS
1. Information posted on the Website at www.lanmedemaison.com , contains
The offer to purchase Goods is a Public Offer, according to Article 437 of the Civil Code of the Russian Federation (hereinafter — the Civil Code of the Russian Federation).
2. In accordance with Article 494 of the Civil Code of the Russian Federation, this Public Offer is an official offer of the Seller to an indefinite circle of persons to conclude a contract for the retail sale of Goods.
3. The Order is considered transferred to the Seller from the moment of completion of the Order processing procedure in the Online store. The moment when the Buyer completes the Order processing procedure is recognized as the Buyer's acceptance of the Public Offer and the Buyer's consent to the terms of this Public Offer.
4. This Public Offer may be changed by the Seller without
any special notification of the Buyer/User. The new version of the Public Offer comes into force from the moment it is posted on the Website and does not apply to legal relations between the Buyer and the Online Store that arose before the entry of the new version of the Public Offer, unless otherwise provided by the new version of the Public Offer.
5. In its activities, the online store is guided by the provisions of the Civil Code of the Russian Federation, the Law of the Russian Federation dated 07.02.1992 No. 2300-1 "On Consumer Rights Protection", the Rules for the sale of goods remotely, approved. By Decree of the Government of the Russian Federation No. 612 of 27.09.2007 and other applicable legislation on the territory of the Russian Federation.
6. The Buyer and the Seller guarantee to each other that they have the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient to act within the framework of this Public Offer. Each party is responsible for the unreliability of the information provided by it.
7. The online store is not responsible for the accuracy and correctness of the information provided by the User/By the Buyer when registering on the Website and when creating an Order. In order to place an Order, the Buyer must provide valid data necessary for the execution of the Order. The Buyer is responsible for the validity and/or relevance of the data provided, as well as for incorrect data provided by the Buyer and/or the Buyer's representative.
3. THE PRODUCT AND THE ORDER OF PURCHASE
1. The product presented in the Online store, in the cases provided for
the legislation of the Russian Federation, has all the necessary certificates and fully complies with the norms and requirements of the legislation of the Russian Federation. If the Buyer has any questions regarding the properties and characteristics of the Goods, before
creating an Order, the Buyer should seek advice from the Online store.
2. The accompanying Product photos may differ from the actual
the appearance of the Product. The quality, settings and features of the User's device screen may distort the color scheme of the presented Product. The product may have minor differences from the image presented on the Website in color, shape, size or other parameters. Any characteristics of the Goods may be changed by the manufacturer of the Goods without prior notice.
3. The buyer has the right to contact the support service of the online store for
additional information about the Product that interested him. At the request of the Buyer, the Seller is obliged to provide (via e-mail) other information necessary and sufficient, from the Buyer's point of view, for him to make a decision on the purchase of Goods.
4. The product in the online store is accompanied by the following information:
- about the main consumer properties of the Product;
- about the price of the Goods;
- about the terms of purchase of the Goods.
5. The availability of Goods presented in the catalog of the Online store is determined by the individual status of the Product displayed on the page of this Product in the Online store.
6. The price of the Goods is indicated in rubles of the Russian Federation and is not subject to VAT on the basis of Article 346.11 of Chapter 26.2 of the Tax Code of the Russian Federation. The Buyer is hereby notified that the sale of Goods in the Online store is carried out in real time (around the clock) and implies a change in price and its availability without prior notice. In this regard, the Goods are reserved for the Buyer only after the Order is processed by the Online store.
7. The final price of the Goods may be reduced at the initiative of the Buyer
by applying discounts subject to the conditions of promotions
The seller.
8. To clarify information about the Product, the Buyer can contact the Customer Support Center by e—mail - lanmedemaison@gmail.com
9. Ordering through the Online store takes place only after the User has familiarized himself with the terms of the Public Offer and the Rules for using the site and processing personal data.
10. The purchase of Goods can be carried out by the Buyer by independently placing the Goods in the "Basket" and filling out the Order form.
11. After placing the Order, the Buyer is provided with information about the expected date of delivery of the Order to the Buyer or the date of delivery of the Order to the pick-up point selected by the Buyer, if the Buyer selected pick-up when placing the Order, by sending an SMS to the Buyer's phone number and / or email address specified when placing the Order, or by phone, at the discretion of the Seller.
12. In the absence of the Goods ordered by the Buyer in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Buyer's Order. In this case, the Buyer has the right to refuse the Order in whole or in part. In case of online payment by the Buyer of the Order, in case of complete or partial cancellation of the Order, the Buyer is refunded its cost to the account from which the payment was made.
4. DELIVERY OR RECEIPT OF THE ORDER
1. The Seller offers Order delivery services. The delivery method, delivery time and cost of delivery services are indicated on the Website in the section "Terms of delivery".
2. The cost of delivery is calculated individually (based on the region, the purchase amount, etc.). The final cost of the Order is reported to the Buyer on the checkout page on the Website, in the email notification of the Order.
3. The online store has the right to deliver the Order using the services of third parties, while remaining responsible for the proper fulfillment of its obligations.
4. Upon delivery, the Order is handed over to the Buyer or to a third party specified in the Order as the Recipient (hereinafter referred to in this section, the Buyer and the third party are referred to as the "Recipient").
5. If it is impossible for the Recipient to receive the Order, according to which the payment method is chosen as cash payment upon receipt of the Order, the Order can be handed over to a person who can provide information about the Order number and pay the Order cost in full.
6. When handing over a prepaid Order, in order to prevent fraud, the person delivering the Order has the right to request documents proving the identity of the Recipient. At the same time, the online store guarantees the confidentiality and protection of the Recipient's personal data.
7. At the time of acceptance of the Order, the Recipient is obliged to check the integrity of the package. If the packaging is damaged and there is a risk of damage to the Order inside, it is possible to refuse the Order. The risk of accidental loss or accidental damage to the Goods in the Order passes to the Buyer from the moment the Order is handed over to him and the Recipient signs the documents confirming receipt of the Order.
8. When the Order is delivered by courier, the time spent by couriers delivering the Order to the Recipient, as well as all settlements with the courier, is limited to 15 minutes of waiting for the Recipient after the courier informs the Recipient about the arrival at the place of delivery of the Order.
5. PAYMENT OF THE ORDER
1. Payment for the Order is made online on the Website at www.lanmedemaison.com
2. Features of Order payment using bank cards:
2.1. In accordance with the Regulation of the Central Bank of the Russian Federation "On the Issue of bank Cards and on transactions made using payment cards" dated 12/24/2004 No. 266-P, bank card transactions are performed by the cardholder or a person authorized by him (Clause 4 of Article 847 of the Civil Code of the Russian Federation).
2.2. Authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse to carry out this operation. Fraudulent transactions with bank cards fall under the Criminal Code of the Russian Federation.
2.3. When making an online payment for an Order, the Seller sends the electronic form of the receipt to the Buyer's e-mail address, which was specified when placing the Order.
6. CANCELLATION OF THE ORDER, REFUND OF THE ORDER AND FUNDS
1. The buyer has the right to refuse the ordered goods at any time prior to its receipt.
2. Return of quality goods.
The buyer has the right to refuse the received quality goods within 14 days after receiving it. The refund must be prepared (fill out the Return Application received with the product, pack the product itself in the original packaging with a barcode) and send it to the Seller in one of the following ways:
2.1. By Russian Post: issue as a valuable parcel and send it to the address: 108818, Moscow, Denesovskoye settlement, Dmitry Kabalevsky str., 22, sq. 82. Refunds sent to other addresses cannot be processed. The parcel is sent at the expense of the Buyer. The goods should not be sent by cash on delivery.
2.2. Through the Courier service chosen by the Buyer.
The Buyer is responsible for the safety of the product and its packaging before it is delivered to the Seller.
The return of goods of proper quality is possible if the goods were not in use, its consumer properties, presentation, original packaging, labels, as well as documents confirming the fact and conditions of purchase are preserved.
The goods can be accepted by the Seller only if they are sent back with a completed return Application form. The goods ordered and accepted by the Buyer as a set must also be returned as a set. Goods purchased only from the Seller and only from the Buyer (the individual who made the initial order) are accepted for return. The Seller returns the money to the Buyer only if the deadlines and requirements for the return of goods established by these terms and conditions are met. Goods sent in violation of these conditions are disposed of, and no refund is made for them.
The application for a refund will be considered no later than 10 days from the date of its receipt. The cost of the returned goods by the order of the Buyer is transferred to the bank card details, provided that the buyer has filled in the details of his bank card (all required fields) in the return application.
In case of return of goods from an order prepaid by bank card, the refund is made to the bank card in accordance with the legislation of the Russian Federation. The cost of delivery, as well as postage costs associated with the receipt of the goods, will not be refunded to the Buyer.
In accordance with paragraph 3 of Article 405 of the Civil Code of the Russian Federation, the Seller is not considered to have overdue the obligation to refund money for the Goods in case of delay in returning the Goods by the Buyer (unfair behavior of the Buyer).
3. Return of low-quality goods.
If the Buyer receives the goods of inadequate quality or finds a defect, the Buyer has the right to return the goods or exchange them for a similar product.
In case of return of the goods of inadequate quality, the Buyer is reimbursed for its full cost, according to the price specified in the order, as well as the cost of delivery and postage associated with receiving low-quality goods.
The Buyer's expenses for the return shipment of low-quality goods are reimbursed by the Seller if there is a receipt (payment receipt) confirming the Buyer's expenses and his written statement. At the same time, compensation for such costs is transferred to the Buyer according to the bank card details.
4. The parties have agreed that the return of the value of the goods of inadequate quality is carried out after:
4.1. receipt of the Seller's Application for the return of the goods;
4.2. receipt of Goods at the Seller's warehouse;
4.3. confirmation by the Seller's experts of the improper quality of the goods.
5. The parties have agreed that the return of the value of the goods of proper quality is carried out after:
5.1. receipt of the Seller's application for the return of the goods;
5.2. receipt of the goods at the Seller's warehouse.
6. The Parties have agreed that the refund of the cost of the Goods is carried out exclusively:
6.1. by postal transfer in the name of the Buyer;
6.2. by transfer to a bank card, subject to the provisions of this Agreement.
7. The funds for the returned goods, prepaid by the Buyer with a bank payment card on the website at the time of placing the order, are returned by the Seller or the deliverer exclusively by transferring the corresponding amount to the bank payment card from which the payment was previously made.
8. The deadline for crediting funds to the Buyer's bank account is determined by the internal regulations of the issuing bank. The Seller is not responsible for the delay in crediting funds to the Buyer's account by the issuing bank.
9. Any claims from Buyers are accepted by the Seller electronically at lanmedemaison@gmail.com , at the same time, claims sent to other addresses are not subject to consideration.
9. The Buyer does not have the right to refuse Goods of good quality having individually defined properties if the specified Goods can be used exclusively by the Buyer acquiring it in accordance with the list of non-food goods of good quality that are not subject to return or exchange for similar Goods of a different size, shape, size, style, color or configuration approved by the Decree of the Government of the Russian Federation dated January 19, 1998 No. 55.
7. CONFIDENTIALITY AND INFORMATION PROTECTION
1. User's Personal Data/The data of the Buyer are processed in accordance with Federal Law No. 152-FZ of 27.07.2006 "On Personal Data", Federal Law No. 149-FZ of 27.07.2006 "On Information, Information Technologies and Information Protection" and its own Rules for using the site and processing personal data.
2. The Buyer voluntarily and consciously submits the data when placing an Order in the Online store as necessary information for the Seller to fulfill the Buyer's Order. The Seller, who processes the personal data of Buyers as necessary, has taken sufficient organizational and technical measures to protect personal data from unauthorized or accidental access to them or their destruction, modification, blocking, copying, distribution, as well as from other illegal actions.
3. By submitting their personal data to the Seller, the User/The Buyer agrees to their processing by the Seller, including for the purpose of fulfilling the Seller's obligations to the User/By the Buyer within the framework of this Public Offer and the Rules for using the site and processing personal data.
4. The Seller has the right to use the "cookies" technology. Cookies do not contain confidential information and are not transmitted to third parties.
5. The Seller receives information about the IP address of the Site User. This information is not used to identify the visitor and is not transmitted to third parties.
6. The Seller has the right to record telephone conversations with the Buyer.
7. In accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection", the Seller undertakes to prevent attempts of unauthorized access to information and/or its transfer to persons not directly related to the execution of Orders, to detect and prevent such facts in a timely manner.
8. VALIDITY PERIOD OF THE PUBLIC OFFER
1. This Public Offer comes into force from the moment of its acceptance by the Buyer and is valid until the Buyer and Seller fulfill their obligations under the Public Offer.
9. RESPONSIBILITY
1. The Seller is not responsible if the inability to fulfill our obligations in accordance with these terms or the delay in their fulfillment is due to the failure of you (or a person acting on your behalf) to perform the necessary actions or due to events beyond our reasonable control, including due to the actions of third parties related to with the acquisition of access passwords to the Site, access to your email or control of your mobile phone, as well as other actions aimed at obtaining data about your Order.
2. The Seller does not give any express or implied warranties and representations regarding the operation and availability of the Site or the information, content or materials posted on it. You expressly agree that you use the Site at your own risk.
10. ADDITIONAL CONDITIONS
1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work, or for any other technical reasons with or without prior notification of Users.
3. To the relationship between the User/The Buyer and Seller apply the legislation of the Russian Federation.
4. The Seller reserves the right, at its sole discretion, to change, replace, add or remove any Terms and Conditions at any time without prior notice. Any changes to the Terms and Conditions will be posted on the Website, and the date indicated in the last line below will be changed on the day of the last update. The Seller recommends that you periodically visit the page with this public offer to receive updated information about the new terms of use of the Site. If the Buyer / User continues to use the Site after making changes or updates, he automatically agrees to the new terms and conditions.
5. If the User / Buyer has any questions or complaints, he/she should contact the Seller by sending an email to: lanmedemaison@gmail.com
6. The parties will try to resolve all disputes arising through negotiations, if an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.
7. The court's recognition of the invalidity of any provision of this agreement does not entail the invalidity of the remaining provisions.
11. BANKING DETAILS
Name of the organization:
INDIVIDUAL ENTREPRENEUR PIONTKOVSKAYA IRINA IVANOVNA
Legal address of the organization:
Russian Federation, 108818, Moscow, Denesovskoye settlement, Dmitry Kabalevsky str., 22, sq. 82
TIN: 775134384859
OGRNIP: 321774600212111
Current account: 5197477243639160 in ALFA-BANK JSC